From the moment you book until your trip is done, we’re here to help your stay go right. Learn more about our Book with Confidence Guarantee and other benefits we provide every time you book and pay through Adari Travel SL.
Here’s how we protect your trip before it even begins.
Our Hosts consistently provide great experiences for their guests. When you see Host on a property, you can feel more confident about the property description, photos, and amenities.
It doesn’t happen often, but if a host has to cancel a booking at the last minute, we have dedicated re-booking specialists here to help you book similar accommodations.
When you pay through Adari Travel SL, we protect your rental payment against fraud. If your payment ends up in the hands of someone other than the host, we’ll pay you back.
Get reimbursed for non-refundable trip costs if you have to cancel because of illness, injury, weather-related cancellations, theft of visa or passport, or involuntary loss of employment.
In addition to the benefits you get every time you book through Adari Travel SL, you may want additional protection for your trip. Consider purchasing one of these trip insurance options from our partners.
Get additional protection from extra expenses due to accidental damage to the property during your trip.
We’re here to help your stay go smoothly.
Our experts are available to answer any questions that come up during your stay. If you need help contacting the host or just have questions, we’re here to help.
If you can’t get into the property or if you discover that it was significantly misrepresented online (fewer bedrooms, material defects, etc ), let us know in the first 12 hours. We’ll try to find you new accommodations so your trip can go on smoothly.
